Return & Exchange Policy
At Loft Audio Plugins, we’re committed to ensuring your satisfaction with every purchase. We understand that sometimes things don’t work out, and we want to make the return process as straightforward as possible.
30-Day Return & Exchange Window
We offer a 30-day return or exchange policy on all of our downloadable plugin products. If for any reason you’re not completely satisfied with your purchase, you may request a refund or exchange within 30 days of the original purchase date.
Eligibility Requirements
To be eligible for a return or exchange, you must provide:
Your Order Number
Proof of Payment (e.g., email receipt, PayPal confirmation, etc.)
We reserve the right to refuse returns that do not meet these criteria.
How to Request a Return or Exchange
To initiate a return or exchange, please contact our support team at info@loftaudioplugins.com with the required information. Once verified, we will process your refund or exchange as quickly as possible.
Additional Notes
Refunds are issued to the original payment method.
Exchanges can be made for any plugin of equal or lesser value.
All licenses associated with returned products will be deactivated upon refund.
If you have any questions, don’t hesitate to reach out to our team. We’re here to help.